At A1 Cleaning, we believe in being transparent about what’s included in our cleaning services. While we strive to provide a thorough, high-quality clean, there are a few things that are generally not included in our standard cleaning packages. These may include:
1. Personalized Organization or Decluttering : While we’ll clean and sanitize surfaces, organizing personal items or sorting through clutter is typically outside the scope of regular cleaning services. However, we offer specialized *organizing services* that you can request if needed.
2. Heavy Lifting or Moving Furniture : We clean around most furniture, but moving large or heavy items (like couches, refrigerators, or bookshelves) may require an additional fee. If you need furniture moved to clean underneath, let us know in advance!
3. Specialty Stain Removal : While we handle general dirt and grime, some tough stains (like pet stains, wine spills, or deep carpet stains) may require a specialized treatment, which could be priced separately.
4. Exterior Cleaning (unless specified) : Exterior windows, power washing, or deep cleaning of outdoor areas generally aren’t part of the indoor cleaning services unless specifically requested.
5. Cleaning of Hazardous or Biohazardous Materials : We do not clean up hazardous waste, such as mold, blood, or other dangerous materials. If these types of cleanups are needed, we can refer you to specialized services.
6. Window Cleaning Above Ground Leve l: Standard window cleaning includes reachable windows. If you have high-rise or out-of-reach windows, we can arrange a specialized cleaning for an additional cost.
If you're unsure about anything specific, just ask! We're here to provide clear, honest answers and ensure your cleaning experience is exactly what you need.